Question 1

Where can I find instruction manuals?

Accepted Answer

Access this link to view all instruction manuals for all StudyGrove products: https://drive.google.com/drive/folders/1qeRWlBqrbKqAzt-eltcs__mHUgxShjpB

Question 2

Is screen-time really harmful for my child?

Accepted Answer

Absolutely! Studies suggest screen-time is responsible for many childhood problems including reduced attention span, below average academic performance, myopia, and poor impulse control. Our toys are carefully-designed to help your child excel mentally and outperform their peers!

Question 3

Are you an authorized dealer of Giiker products?

Accepted Answer

Yes! We are the only dealer authorized to sell Giiker products in Singapore. Make sure you shop from us to ensure you do not fall victim to any scams.

Question 4

What materials are your products made of?

Accepted Answer

Our products are made using high-quality, non-toxic ABS. This composite material is renown for it's durability and long-lastingness.

Question 5

Are your toys travel-friendly?

Accepted Answer

Yes! Our toys make excellent travel companions for your child. They are lightweight, durable, and extremely portable. Keep your child entertained and engaged for hours while traveling without resorting to harmful screens!

Question 6

How long will it take to receive my order?

Accepted Answer

If the item is in stock in our Singapore warehouse your order will arrive in 1-3 business days. Please allow up to 5 days to receive your order before contacting our customer support team.

Question 7

How do I track my order?

Accepted Answer

Please track your order by selecting the button in your order confirmation email you received.

Question 8

I didn't receive my order, what do I do?

Accepted Answer

Please reach out to us here via live chat or via email at support@mystudygrove.com. We'll get back to you as soon as possible!

Question 9

Do you ship internationally?

Accepted Answer

Currently we only ship to Singapore. Follow us on social media for future updates!

Question 10

What is your return policy?

Accepted Answer

We offer 30 day returns. For more details, please check our return/refund/exchange policy here.

Question 11

Can I exchange an item?

Accepted Answer

You can exchange an item with a higher-price item or the same item with a different size.

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